Subscription Upgrade / Downgrade

Chatly gives you flexibility in managing your subscription. You can upgrade to unlock advanced features or downgrade to optimise costs. This guide explains the benefits of each option, when changes take effect, and how to complete the process.

Why upgrade to “Standard Plan”:

Get more value and access to more features when compared to monthly renewals or basic plan, giving better value for ongoing use.

Plan

AI Models Included

Basic

  • OpenAI GPT-5 Mini

  • Chatly-o1 ⚡️

  • OpenAI GPT-4o-mini

  • Google Gemini 2.5 Flash

  • Grok 3 Mini

  • OpenAI GPT-4.1-nano

  • OpenAI GPT-4.1-mini

Standard

All models in basic. Including…

  • OpenAI GPT-5

  • OpenAI GPT-4o-mini

  • OpenAI GPT-4.1

  • OpenAI GPT-4o

  • OpenAI o4-mini (High)

  • OpenAI GPT-o3

  • Anthropic Claude 4 Sonnet

  • Anthropic Claude 3.7 Sonnet

  • Grok 4

  • Google Gemini 2.5 Pro

  • Deepseek R1

Pricing

Duration

Basic

Standard

Monthly

$10

$20

Quarterly

$23

$45

Yearly

$45

$90

When does an Upgrade Take Effect?

  • Immediate Upgrade If you choose to upgrade immediately, the new plan will start the same day. Any remaining portion of your current subscription will be credited toward the upgrade (proration).

  • Upgrade at the End of Billing Cycle You can also choose to upgrade at the end of your current billing period. In this case, your existing plan remains active until the cycle completes, after which the upgraded plan will begin.

Upgrade Cases:

Following are the possible upgrade scenarios. For upgrade as mentioned above, you can opt for the effect period:

  1. Immediate effect:

  2. At the end of billing period

Upgrade with same subscription duration

Plan Duration

Upgrade From

Upgrade To

Monthly

Basic Monthly

Standard Monthly

Quarterly

Basic Quarterly

Standard Quarterly

Yearly

Basic Yearly

Standard Yearly

Upgrade within subscription plan:

Basic Plan

Upgrade From

Upgrade To

Basic Monthly

Basic Quarterly

Basic Monthly

Basic Yearly

Basic Quarterly

Basic Yearly

Standard Plan

Upgrade From

Upgrade To

Standard Monthly

Standard Quarterly

Standard Monthly

Standard Yearly

Standard Quarterly

Standard Yearly

How to Upgrade Your Subscription

  1. Go to “Pricing Plans”

    • Log in to your Chatly account.

    • Navigate to Pricing Plans in left side nav.

  2. Check Your Current Plan

    • Review your existing plan details.

    • Select Switch to Other Plans.

  3. Select Upgrade Timing

    Choose either:

    • Swap at the end of the subscription period, or

    • Swap immediately with allocation of your remaining time.

  1. Review Billing Adjustments

  • Carefully check the billing summary, including credits from unused time.

  1. Confirm and Complete Payment

  • Confirm the changes.

  • If applicable, make the payment to activate your upgraded plan.

Downgrade Your Subscription

Following are the possible downgrade scenarios. For downgrade, effect of new downgraded plan will begin at the end of billing period.

Downgrade with same subscription duration:

Plan Duration

Downgrade From

Downgrade To

Monthly

Standard Monthly

Basic Monthly

Quarterly

Standard Quarterly

Basic Quarterly

Yearly

Standard Yearly

Basic Yearly

Downgrade within same subscription plan:

Basic Plan

Downgrade From

Downgrade To

Basic Quarterly

Basic Monthly

Basic Yearly

Basic Quarterly

Basic Yearly

Basic Monthly

Standard Plan

Downgrade From

Downgrade To

Standard Quarterly

Standard Monthly

Standard Yearly

Standard Quarterly

Standard Yearly

Standard Monthly

How to Downgrade Your Subscription

  1. Go to “Pricing Plans”

    • Log in to your Chatly account.

    • Navigate to Pricing Plans.

  2. Check Your Current Plan

    • Review your existing subscription details.

    • Select Switch to Other Plans.

  3. Select a Plan

    • Choose the plan that best fits your usage.

  4. Review Billing Adjustments

    • Confirm the adjustments that will take effect once the current billing cycle ends.

  1. Confirm the Downgrade

    • Submit the change. Your new plan will begin with the next billing period.

Immediate Swap

Consider the table below to understand if your new upgraded or downgraded subscription plan will be enabled immediately or not.

You can swap to your upgraded plan immediately but for downgrade, your new plan will become effective at the end of billing cycle of your current plan.

Basic Plan

From

To

Swap Immediately Enabled

Basic Monthly

Basic Quarterly

Yes

Basic Monthly

Basic Yearly

Yes

Basic Monthly

Standard Monthly

Yes

Basic Monthly

Standard Quarterly

Yes

Basic Monthly

Standard Yearly

Yes

Basic Quarterly

Basic Monthly

No

Basic Quarterly

Basic Yearly

Yes

Basic Quarterly

Standard Monthly

No

Basic Quarterly

Standard Quarterly

Yes

Basic Quarterly

Standard Yearly

Yes

Basic Yearly

Basic Monthly

No

Basic Yearly

Basic Quarterly

No

Basic Yearly

Standard Monthly

No

Basic Yearly

Standard Quarterly

No

Basic Yearly

Standard Yearly

Yes

Standard Plan

From

To

Swap Immediately Enabled

Standard Monthly

Basic Monthly

No

Standard Monthly

Basic Quarterly

Yes

Standard Monthly

Basic Yearly

Yes

Standard Monthly

Standard Quarterly

Yes

Standard Monthly

Standard Yearly

Yes

Standard Quarterly

Basic Monthly

No

Standard Quarterly

Basic Quarterly

No

Standard Quarterly

Basic Yearly

No

Standard Quarterly

Standard Monthly

No

Standard Quarterly

Standard Yearly

Yes

Standard Yearly

Basic Monthly

No

Standard Yearly

Basic Quarterly

No

Standard Yearly

Basic Yearly

No

Standard Yearly

Standard Monthly

No

Standard Yearly

Standard Quarterly

No

Summary

Upgrades can take effect immediately or at the end of the billing cycle with prorated adjustments. Downgrades always take effect at the start of the next billing period. This flexibility ensures that your Chatly subscription remains aligned with both your needs and your budget.

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