Subscription Management

I mistakenly selected the quarterly plan instead of the monthly one, and I was surprised by the charge. I would like to kindly request to change my subscription to the monthly plan.

How to Downgrade Your Subscription

1. Go to “Pricing Plans”

   • Log in to your Chatly account.

   • Navigate to Pricing Plans.

2. Check Your Current Plan

   • Review your existing subscription details.

   • Select Switch to Other Plans.

3. Select a Lower-Tier Plan

   • Choose the plan that best fits your usage.

4. Review Billing Adjustments

   • Confirm the adjustments that will take effect once the current billing cycle ends.

5. Confirm the Downgrade

   • Submit the change. Your new plan will begin with the next billing period.

Note:

• Downgrades are applied at the start of the next billing cycle.

• Your current plan remains active until the billing period ends.