> For the complete documentation index, see [llms.txt](https://help.chatlyai.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.chatlyai.app/frequently-asked-questions/subscription/how-to-cancel-subscription.md).

# How to Cancel Subscription?

If you're looking for how to cancel your Chatly AI subscription, you're in the right page. Whether you're no longer using the service or simply want to pause your membership, this article will guide you through the steps to cancel your subscription quickly and easily. 

#### Canceling Your Subscription (Web-Based)

To cancel your subscription through the web version of Chatly, please follow these steps:

* **Log in** to your Chatly account at [https://chatlyai.app](https://chatlyai.app/)

<figure><img src="/files/aT46xXHZbzA6nBAaYiEH" alt=""><figcaption></figcaption></figure>

* Once signed In, on the profile menu, click on “**Settings**"&#x20;

<figure><img src="/files/eJRtXfFQn36SOBQ19Tvt" alt=""><figcaption></figcaption></figure>

* This will open your settings page. Select Subscriptions in the left-hand panel and scroll all the way down to Manage Subscription.&#x20;

<figure><img src="/files/lDEbD9IQRWlbMwmc0AXK" alt=""><figcaption></figcaption></figure>

* Click on "Show" and then "Cancel Subscription"

<figure><img src="/files/af3nhoRH6lKkeOLQ3Vjo" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/zywcgY9ceGmCTgvQa2Gy" alt=""><figcaption></figcaption></figure>

* Follow up subsequent steps!

### Important Information

* **Access Until End of Term**\
  After cancellation, you will retain access to your subscription features until the end of your current billing cycle.
* **No Further Charges**\
  Once the subscription is canceled, no additional payments will be charged to your account.
* **Reactivation**\
  If you change your mind, you can reactivate your subscription at any time by selecting a plan from the Manage Plans page.
* If you have upgraded or downgraded your account with option, '**Swap at the end of billing cycle**' option then, 'Cancel Subscription' is not shown until updated plan is active. For cancellation in this case, contact [**support@chatlyai.app**](mailto:support@chatlyai.app)**.**

### Need Help?

If you encounter issues during cancellation or cannot access the Manage Billing section, contact our support team at [**support@chatlyai.app**](mailto:support@chatlyai.app)**.** We will assist you in completing the process promptly.


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# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.chatlyai.app/frequently-asked-questions/subscription/how-to-cancel-subscription.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.