For the complete documentation index, see llms.txt. This page is also available as Markdown.
How to Cancel Subscription?
If you're looking for how to cancel your Chatly AI subscription, you're in the right page. Whether you're no longer using the service or simply want to pause your membership, this article will guide you through the steps to cancel your subscription quickly and easily.
Canceling Your Subscription (Web-Based)
To cancel your subscription through the web version of Chatly, please follow these steps:
One signed In, on the profile menu, click on “Manage Subscription"
This will open your billing and subscription settings.
Click "Manage Cancellation" and then "Cancel Subscription"
Follow up subsequent steps!
Important Information
Access Until End of Term
After cancellation, you will retain access to your subscription features until the end of your current billing cycle.
No Further Charges
Once the subscription is canceled, no additional payments will be charged to your account.
Reactivation
If you change your mind, you can reactivate your subscription at any time by selecting a plan from the Manage Plans page.
If you have upgraded or downgraded your account with option, 'Swap at the end of billing cycle' option then, 'Cancel Subscription' is not shown until updated plan is active. For cancellation in this case, contact support@chatlyai.app.
Need Help?
If you encounter issues during cancellation or cannot access the Manage Billing section, contact our support team at support@chatlyai.app. We will assist you in completing the process promptly.
