How to Cancel Subscription?
If you're looking for how to cancel your Chatly AI subscription, you're in the right page. Whether you're no longer using the service or simply want to pause your membership, this article will guide you through the steps to cancel your subscription quickly and easily.
Canceling Your Subscription (Web-Based)
To cancel your subscription through the web version of Chatly, please follow these steps:
Log in to your Chatly account at https://chatlyai.app
Once signed In, on the profile menu, click on “Settings"
This will open your settings page. Select Subscriptions in the left-hand panel and scroll all the way down to Manage Subscription.
Click on "Show" and then "Cancel Subscription"
Follow up subsequent steps!
Important Information
Access Until End of Term After cancellation, you will retain access to your subscription features until the end of your current billing cycle.
No Further Charges Once the subscription is canceled, no additional payments will be charged to your account.
Reactivation If you change your mind, you can reactivate your subscription at any time by selecting a plan from the Manage Plans page.
If you have upgraded or downgraded your account with option, 'Swap at the end of billing cycle' option then, 'Cancel Subscription' is not shown until updated plan is active. For cancellation in this case, contact support@chatlyai.app.
Need Help?
If you encounter issues during cancellation or cannot access the Manage Billing section, contact our support team at support@chatlyai.app. We will assist you in completing the process promptly.
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