Privacy Policy

Privacy Policy | Web - Chatly

Chatly - Privacy Policy

VYRO PVT LTD Privacy Policy

Effective Date: 5th July, 2024


Introduction

VYRO PVT LTD, hereinafter referred to as "Chatly", is dedicated to safeguarding the privacy of its users. This Privacy Policy outlines how Chatly collects, uses, and discloses personal information. By utilizing the Chatly web app and related services, you acknowledge and agree to the terms outlined in this Privacy Policy.

Definitions and Key Terms

For clarity, the following terms are strictly defined:

  • Cookie: Small data generated by the web app and stored by your device, used for identification, analytics, and to remember user preferences.

  • Company: Refers to VYRO PVT LTD, having its registered office at NUST, National Science and Technology Park, NSTP, H-12, Islamabad, Islamabad Capital Territory 44000, responsible for user information under this Privacy Policy.

  • Country: Pakistan

  • Customer: Refers to the entity signing up to use the Chatly Service.

  • Device: Any internet-connected device, such as a smartphone, tablet, or computer.

  • IP Address: A unique number assigned to each device connected to the Internet, used for identifying the device's location.

  • Personnel: Individuals employed by Chatly or under contract to perform services on behalf of the company.

  • Personal Data: Information allowing the identification of a natural person.

  • Service: Refers to the AI assistant services provided by Chatly.

  • Third-party Service: Refers to advertisers, sponsors, and partners providing content or products of interest.

  • Website: Chatly's site, accessible at https://chatlyai.app/

  • You: Refers to a person or entity registered with Chatly to use its services.

Information Automatically Collected

Chatly automatically collects certain information when you use the web app, including but not limited to your IP address, device characteristics, and browsing behavior. This information is used for various purposes, such as connecting your device to the internet, analytics, and fraud prevention.

Collection of Personal Data and Method

Chatly may process personal data for specified purposes, including phone number, Identifier for Advertisers (IDFA), Identifier for Vendors (IDVF), and IP address. The data categories and types include contact information, process security data, customer transaction data, and marketing data.

How We Use Your Information

Chatly uses your information for providing services, administrative purposes, marketing products, and other purposes requested by you or permitted by law.

  • Provide Our Services: Responding to text messages, managing accounts, providing access to features, customer support, and processing financial information.

  • Administrative Purposes: Marketing, research and development, security, fraud prevention, analytics, upgrading services, and enforcing agreements.

  • Marketing and Advertising: Tailoring content and advertisements, email campaigns, personalized advertising, and other marketing practices.

  • Other Purposes: Fulfilling requests and conducting various activities as requested by users.

How We Disclose Your Information

Chatly may disclose your information to third parties for purposes such as providing services, protecting the company, or in the event of a major business transaction. Disclosures may include sharing information with other users, service providers, business partners, and advertising partners.

Retention of Personal Information

Chatly retains personal information as long as necessary for providing services, resolving disputes, enforcing agreements, and complying with applicable laws.

General Principles Regarding Personal Data Processing

Personal data is processed by Chatly as a data controller, adhering to principles of legality, good faith, accuracy, specific purposes, data minimization, and storage duration as per relevant legislation.

Personal data is processed for purposes such as executing activities in compliance with legislation, business operations, communication activities, advertising, and promotion processes. Legal reasons for processing personal data include contractual relationships, protection of rights, and compliance with legal obligations.

Third-Party Websites and Applications

Chatly's services may contain links to third-party websites. Chatly is not responsible for the content or privacy practices of these linked sites.

Push Notifications

Chatly may send push notifications for application upgrades or service notifications. Users can manage communication preferences through browser settings.

Technical and Administrative Measures

Chatly employs technical and administrative measures, including antivirus applications, firewalls, VPNs, user identifications, encryption, logging, two-factor authentication, training, physical data security, backup mechanisms, non-disclosure agreements, and secure data transfer.

Transfer of Personal Data to Third Parties

Personal data may be transferred to third parties within or outside the country for various purposes, including storage, business activities, customer support, and relationship management.

Personnel

If you are a Chatly worker or applicant, the company collects and uses information voluntarily provided for Human Resources purposes.

Contact Information

For any questions or concerns regarding this Privacy Policy, you may contact Chatly at [email protected]

Changes to Privacy Policy

Chatly reserves the right to update this Privacy Policy periodically. Users will be notified of any material changes.

Conclusion

By using Chatly's services, you agree to the terms outlined in this Privacy Policy. It is advised to review this policy periodically for any updates

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